Careers · Stone Oak launch

We're hiring W-2 employees who do the work right and document it.

$20+/hr starting. No 1099. No commission. No daily quotas. The same crew runs the same routes every other month, you'll know your customers by name within three visits.

W-2 only · payroll, unemployment, comp

Health benefits

Vehicle + equipment provided

How we structure the work

A steady job with a clear scope.

Much of the home-services industry runs on 1099 contractors, commission ladders, and quota pressure. We don't. The structure below protects both the work and the people doing it.

W-2, not 1099

Every field tech is a W-2 employee. Payroll, unemployment insurance, workers' comp, all of it. We don't use the 1099 contractor model because it creates the wrong incentives, for the company and for the customer.

Wages, not commission

$20–25/hr loaded, flat. No commission on Pros sales. No quotas to hit. Your job is to do the work right and send a photo report. The website and the member portal handle the sales side, not the crew.

Same crew, same houses

Routes are stable. You serve the same customers every other month. They know your name; you know theirs. That recurring relationship is what the whole business runs on, and it makes the work steadier than a typical contractor day.

Open roles · Stone Oak

Three roles, full details below.

Field techs (we're hiring multiple), one crew manager, one office coordinator. Full-time, W-2, with the pay, hours, and scope spelled out below.

Field Tech

Hiring multiple

The role most people will interview for. You run the recurring maintenance visits every other month and the Pros services scheduled on top of them. Same houses, same routes, on a set schedule.

What you'll do

Recurring maintenance visits every other month, replace filters, clean dryer vents, clear cobwebs, replace exterior bulbs
Pros services, window cleaning, soft washing, driveway, gutter work
Photo report every visit, photograph each task you complete
Keep the truck clean, the bay stocked, the route on time

What you won't do

Judge the condition of a customer's home or diagnose problems
Sell add-ons or push partner referrals during visits
Hit a daily revenue quota, there isn't one
Take side jobs in customer homes, ever

Requirements

Reliable, shows up, on time, every day
Comfortable on a ladder up to 2 stories
Can lift 50 lbs
Valid driver's license, clean MVR
Bilingual EN/ES a plus (+$1/hr premium)

To apply

Use the two-minute form above and tell us in a sentence why this kind of work appeals to you. Our team will follow up with qualified candidates.

Crew Manager

1 opening

Runs a 4-person crew. Owns route quality, training, and the customer relationships for your crew's houses. The person who makes sure every photo report meets the standard before it goes out.

What you'll do

Run a 4-person crew day-to-day
Schedule the day's route in Housecall Pro
Train new techs on tasks, tools, and the photo report standard
Hold the quality bar on maintenance visits and Pros jobs
Manage the customer-facing relationship for your crew's routes

What you won't do

Judge the condition of a customer's home, that stays out of scope
Carry a sales quota or push partner referrals
Get paid by job, pay is hourly, flat, with a quality bonus

Requirements

3+ years in home services or trades
Demonstrated leadership of small crews
Comfortable with route software (we use Housecall Pro)
Valid driver's license, clean MVR
Bilingual EN/ES preferred (+$1/hr premium)

To apply

Use the two-minute form above and tell us in a sentence about a crew you've led and what made it work. Our team will follow up with qualified candidates.

Office Coordinator / Dispatch

1 opening

The voice on the other end of the text. Schedules visits, routes partner referrals, handles Helper task submissions, and keeps the routes on track. Customer-facing without ever being in the truck.

What you'll do

Text customers back within 1 hour, every time
Schedule visits via Housecall Pro
Manage partner referrals to HVAC / plumbing / electrical (no markup)
Handle 30-Minute Helper task submissions and queue them for the right visit
Work with crew managers on routing and exceptions

What you won't do

Cold-call or upsell members
Push partner work, we route what members ask about, nothing more
Diagnose problems over text, you take the request and route it

Requirements

Comfortable with software (Housecall Pro, Stripe dashboard, basic spreadsheets)
Very responsive over text, this is a text-first role
Customer-service oriented, calm under volume
Bilingual EN/ES strongly preferred (+$1/hr premium)

To apply

Use the two-minute form above. Our team will follow up with qualified candidates.

Roles we don't post

What we don't hire for (and why).

Keeping our lane narrow keeps quality high. The roles we won't post are the ones that would break the cost structure, or compete with the partners we route work to.

Licensed trades, HVAC techs, electricians, plumbers

We hire for trainable, non-licensed maintenance roles and route every licensed trade to a vetted partner. The member pays the partner directly and we never mark it up. Keeping our lane narrow is what lets us pay above market and stay focused on the work we do.

Sales reps or commission-driven roles

Housewell doesn't sell add-ons through field staff. The crew's job is to do the work; sales happen through the website and member portal. That keeps every visit about the visit, and keeps the customer relationship straightforward.

Long-term: when we reach enough volume in a trade lane (probably year 3+), we'd consider acquiring an existing licensed operation rather than building one from scratch on payroll. If that happens, we'd hire then, not before. For now, holding this line is what keeps the company sustainable.

Where you'll work

Stone Oak first. San Antonio next.

Field roles run inside the launch ZIP. Office work has flex. Bilingual hires get a premium across every role.

Stone Oak first

Field roles work in our launch ZIP, 78261, with 78259 and 78260 opening next. The office coordinator role is remote-friendly with a weekly in-person day. Dispatch hub at our San Antonio office (address shared at interview).

Bilingual premium in SA

San Antonio is 64.6% Hispanic. Spanish/English bilingual hires get a +$1/hr premium across every field and office role. The premium stacks with every other pay structure, it isn't a bonus, it's part of base pay.

Setting expectations

The work we won't ask you to do.

If any of these match the parts of past jobs that wore you out, that's the point. We took them off the list on purpose.

Judge or report on the condition of a customer's home.

That's outside our scope. You do tasks and you document them with photos. If you happen to notice something, you mention it verbally and we route it to the right partner, that's it.

See a photo report

Push partner referrals or upsell Pro Network access.

Partner work is member-initiated only. The crew doesn't bring up partner work during visits, and crew pay has no link to whether a referral happens. When a member routes a job, they pay the partner directly and we never mark it up.

How partner work works

Cut corners on photo reports.

Every visit ends with photos of the tasks you completed. No skipping, no fast-tracking, no “we'll do it next time.” The photo report is as much of what the member pays for as the work itself.

Why photo reports

How hiring works

Four steps from application to offer.

No automated screening. You apply in two minutes, we talk through the role, you see the work firsthand, and we make a decision.

Apply

Two minutes, no resume needed

Fill out the short form above, or email hello@housewell.casa with a sentence about the kind of work you want to do.

Phone screen

A short phone call

If your background looks like a fit, we'll schedule a 15-minute call to talk through the role and answer your questions.

Try the work

Shadow day or coordination test

1-hour shadow day for field roles, 30-min coordination test for office. You see the real work before either side commits.

Offer

A decision

We review how the shadow day or test went and extend an offer to the candidates who are the right fit.

Sound like the right fit?

If the structure here looks like a steadier version of work you've done before, we'd like to hear from you. Your name, a number, and one sentence is all we need to start.

Apply in two minutes

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